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TERMS AND CONDITIONS
OF TRADE
All orders are accepted subject only to these Terms and Conditions
which are not variable by any individual or party acting in
any capacity whatsoever for or on behalf of themselves or
Botanical Health ltd (hereinafter called ‘The Company’.
Contract: A purchase made from
The Company (whether made online, by telephone, using the
Company’s order form, by written instruction or other
means) shall be deemed as the contract in which the customer
acting as the purchaser agrees these terms and conditions.
Specifications: Due to constant product development
and the availability of quality herbs on the world market
the Company reserves the right to alter the specification
and formula of any product without prior notice.
Prices: The price is in pounds sterling.
All prices are subject to change without notice.
Carriage: All delivered goods are subject
to a charge for postage and packaging unless waived by the
Company. Delivery outside of the United Kingdom will be made
via airmail and charged at cost.
Guarantee: Should any of our products be
faulty or defective we will gladly exchange them at no extra
cost. Your statutory rights are not affected.
Returns Policy
UK Only: The contract to supply may be cancelled
by giving notification to us in writing (including email and
facsimile) within 7 working days of receipt of the goods,
provided the goods are unopened and unused. Unwanted goods
must be returned to us within 21 days of cancellation of the
contract. Except for faulty goods, the cost of returning the
goods to us will be borne by the customer. Failure to return
the goods within the period stated will result in us recovering
the goods and charging the customer for the cost of doing
so. The goods remain the responsibility of the customer until
returned and any loss or damage will be charged for. Monies
will be refunded within 30 days of cancellation. Your statutory
rights are unaffected.
Rest of the World: We will be happy to refund
the purchase price for any product, provided it is returned
to us within one calendar month and is unopened and unused.
The cost of the return shall be borne by the customer.
Products: The products supplied are natural
products subject to a degree of variability. Liquid products
may develop sediment after standing which is quite natural
and should be mixed back in by shaking before each use. Store
in a cool dark place. Dry products, teas, powders and the
like should be stored in cool dark airtight containers.
Out of Stock: At the discretion of the Company
products which are out of stock at the time of order will
be placed on Back Order and supplied at a later date, otherwise
the cost of the missing item(s) will be refunded in full.
Important Notice
Botanical Health Ltd does not diagnose or prescribe. It is
not the purpose or intention of Botanical Health Ltd, their
Directors, employees or independent distributors to replace
the services offered by the medical profession. In choosing
to purchase any of the products provided by Botanical Health
Ltd without the approval of a qualified healthcare professional,
the individual is prescribing for himself/herself and assuming
full responsibility for the outcome. It must be advised that
herbal remedies may be harmful if used incorrectly. If adverse
reactions occur, discontinue use immediately and consult your
Doctor or a qualified herbalist if symptoms persist.
The product information should not be construed to mean, imply
or otherwise indicate that any of these products or programmes
will cure any recognised medical condition. It is, however,
our firm belief that the body is capable of healing itself
and will do so, given the correct conditions. The products
and programmes are offered not as a cure, rather, as aids
to the body in maintaining normal, healthy functions.
• We accept no liability for the accuracy of information
contained on product pages or on the website, which may contain
technical inaccuracies or typographical errors.
• We reserve the right to refuse to supply any person
or company for any reason.
• If any part of these Terms and Conditions are declared
void for unfairness pursuant to the Unfair Terms in Consumer
Contract Regulations 1999, the remaining contract shall only
continue to bind the parties if it is capable of continuing
in existence without the unfair terms.
• These Terms and Conditions contain the whole of our
agreement relating to your purchase, together with our website
prices and contact details. To protect your own interests
please read our terms and conditions carefully before accepting
them. If you are uncertain as to your rights or want any explanation
about our terms and conditions please write or telephone our
customer service centre at the address provided.
• You will become the owner of your purchases once we
have received your full payment for such purchases.
Botanical Health Ltd is the exclusive owner of the Botanical
Health trademark & designs and all other company names
& logos are the property of their owners. No permission
is given in respect of the use of any brand names, product
names, trademarks or their respective owners, and such use
may constitute infringement of their owner's rights.
Warning:
These products are NOT TO BE USED by pregnant or lactating
mothers or by anyone with a medical condition or taking prescribed
medicines except under the instruction of a medical doctor
or qualified herbalist.
Always consult a qualified practitioner before embarking on
any health programme.
Do not attempt to treat yourself for any serious condition.
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